About Us

NOTICE OF PRIVACY PRACTICES  

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND  HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. 

Under the Health Insurance Portability & Accountability Act of 1996 (HIPAA), all medical records and  other individually identifiable protected health information (PHI) of which we have knowledge must be  kept confidential. All PHI used by us or disclosed by us is covered by this Act regardless of whether this  PHI is in electronic, oral or paper form. Several new rights are granted to patients under this Act,  allowing control over how your PHI is used, how you can access it, and in some cases amend it. 

We are required by law to maintain the privacy of your PHI and to provide you with notice of our legal  duties and privacy practices with respect to your PHI. We may be assessed a penalty for any misuse or unauthorized disclosures of your personal health  information as regulated by HIPAA. This Notice of Privacy Practices is effective on the date you establish care. We are bound to abide by the terms of this notice and reserve the right to make revisions to this policy.  Should revisions be made, you will be notified in writing and a copy of the revised policy will be made  available at your request. 

Should any breach of unsecured PHI ever occur, we will notify the patient(s) involved within 10 business  days of discovery of this breach. You will be asked to sign a consent form authorizing us to use and disclose your personal health  information only for the following purposes, as defined under the Act: 

• Treatment means the provision, coordination, or management of healthcare and related services by one or more healthcare providers, including the coordination of management of health care by a healthcare provider with a third party; consultation between healthcare providers relating to a patient; or the referral of a patient for health care from one healthcare provider to another. An example of this would be a dentist referral to an orthodontist. 

• Payment means obtaining reimbursement for the provision of health care; determinations of eligibility of coverage; billing; claims management; collection activities; justification of charges; and disclosure to consumer reporting agencies; protected health information relating to the collection of reimbursements (only certain information may be disclosed). An example of this would be submitting your bill for health care services to your insurance company. 

• Health care operations are any activity related to covered functions in which we participate in the function of our offices, such as conducting quality assessment activities; protocol development; case management and care coordination; auditing functions; business management and general administrative activities, including implementation of this regulation; customer service evaluations; resolution of grievances; fundraising; and marketing for which an authorization is not required. An example of this would be evaluation customer service given to patients.

We may, without prior consent use or disclose your PHI to carry out treatment, payment or health care  operations: Directly to you at your request. In an emergency treatment situation, if we attempt to obtain such consent as soon as reasonably practicable after the delivery of such treatment, if we are required by law to treat you and attempts to obtain consent are unsuccessful, or if we attempt to obtain consent but are unable, due to barriers of communication, but we determine in our professional opinion that treatment is clearly inferred from the circumstances. Pursuant to and in compliance with an authorization signed by you. Provided that you are informed in advance of the use and disclosure and have the opportunity to agree to or prohibit or restrict the use or disclosure. This may be an oral agreement between us and may include a directory maintained at our facility containing specific information allowed by the Act. 

We may de-identify your personal health information by using codes or removing all individually  identifiable health information.  All other uses and disclosures will be made only upon securing a written authorization form signed by  you. You have the right to revoke this authorization, at any time, upon written notice and we will abide  by that request. 

However, exception would be any actions already taken, relying on your authorization, and prior to  revocation notice. If you have paid for services out of pocket, in full, and request that we not disclose PHI related solely to  these services to a health plan, we will abide by this request except where required by law to make a  disclosure. We may contact you to provide appointment reminders or to inform you about treatment alternatives  or other health related benefits or services that may be of interest to you.  

A written authorization from you will be required to release the following information:  Use and disclosure of psychotherapy notes.  Use and disclosure of PHI for marketing purposes.  Disclosures that constitute the sale of PHI.  Other uses and disclosures of PHI not described in this Notice of Privacy Practices.

Under HIPAA, you have the following rights with respect to your protected health information: No use or disclosure of genetic information will be released for underwriting purposes.  You have the right to request restrictions on certain uses and disclosures of protected health information, including restrictions placed upon disclosure to family members, close personal friends, or any other person you may identify. We are, however, not required to agree with a requested restriction.  You have the right to receive confidential communications of your protected health information, either directly from us or from us by alternative means or from alternative locations. You have the right to inspect and copy your protected health information; You may also request your PHI in an electronic format if we use an electronic (paperless) recordkeeping system.  You have the right to amend PHI, however, this request may be denied under certain circumstances.  You have the right to receive an accounting of disclosures of your protected health information made by us in the six years prior to the date of the account request.  You have the right to obtain a paper copy of this notice from us, even if you have already agreed to receive the notice electronically. If you feel your privacy rights or the provisions of this notice of privacy policies has been violated, you  have the right to file a formal written complaint.

Text Messaging Consent and Communications

• By opting in to receive text messages from Family Holistic Dentistry, you consent to receive communications related to your care, such as appointment reminders, health-related information, and other relevant updates.

• You can opt out of receiving these messages at any time by following the opt-out instructions provided in the message or by contacting our office directly.

Sharing of Patient Information with Third Parties

• We do not share your personal information, including your text message opt-in data, with any third parties or affiliates for their marketing purposes.

• Any patient information that we collect is used solely for the purpose of providing you with dental services and necessary communications related to your care.

• In cases where third-party service providers are involved in the delivery of these services (e.g., communication platforms for sending text messages), they are contractually obligated to protect your information and are not permitted to use it for any other purpose.

Campaign Approval Compliance

• All text messaging campaigns are conducted in compliance with industry standards and regulatory guidelines to ensure your information is handled with the highest level of care and privacy.

• Our privacy practices are aligned with the CTIA guidelines, ensuring that your text messaging opt-in data is never shared with third parties for marketing purposes.

Contact Information

If you have any questions about this privacy policy or how your information is used, please contact us at: Family Holistic Dentistry
303-219-0499